The website redesign not only revamped the customer experience and visual expression, but also added features such as language options (English, Mandarin & Japanese) and concierge service. It also goes beyond allowing visitors to learn about the property and make bookings, but also provide more information on the destination and compose itineraries.
As a luxury home away from home destination, Andaru wants to be established as a brand that delivers delight, well-being and respect for its customers. With 4 and 5 star villas that are made more accessible, Andaru offers a homely, cosy villa experience that is intended to not be as intimidating than some of the more design-led offers. Their website, however, did not reflect the brand’s blueprint in the most optimal way.